{"domain": "coca-colafemsa.com", "user": "Import coca-colafemsa.com", "isWillingToRelocate": false, "isUserAuthenticated": false, "isUserETXCandidate": false, "isDomainETX": false, "isCareerPlannerEnabled": false, "isMyApplicationsEnabled": false, "showVeteranEmployerSignUp": false, "candidate": {"enc_id": 0, "fullname": "", "firstname": "", "lastname": "", "skills": [], "email": "", "phone": "", "location": "", "location_detail": {}, "filename": null, "starred_positions": [], "resumeUrl": "", "onboardingCompleted": false, "isUserInPcsIjp": false, "linkedinUrl": ""}, "branding": {"hideJobCart": true, "hideSearchPanelHeader": true, "searchBar": {"searchBarPlaceholderText": "Buscar puesto, \u00e1rea o palabra clave", "locationSearchPlaceholderText": "Ciudad, estado o pa\u00eds"}, "hideReferralJobCart": true, "showJobId": 1, "hide_similar_jobs": false, "showUploadResumeModal": 1, "prepopulateCurrentLocation": {"mobile": true, "other": true}, "enableTalentNetwork": 1, "redesignedNuxConfig": {"enabled": true, "autoOpen": true, "showFade": false, "resumeUploadTitle": "Sube tu CV para descubrir oportunidades personalizadas", "resumeUploadHighlights": [{"icon": "search", "label": "Encuentra empleos que coincidan con tu perfil"}, {"icon": "trending-up", "label": "Conoce qu\u00e9 tan compatible eres con cada vacante"}, {"icon": "bell", "label": "Recibe notificaciones de nuevas oportunidades"}], "personalizationBarIcon": {"path": "", "color": "#ffffff"}, "fadeScrollOffset": {"desktop": 200, "mobile": 100}}, "PersonalizationBar": {"hide_find_jobs_button": false}, "homePageHeroBanner": {"useImage": 1, "image": "https://static.vscdn.net/images/careers/demo/coca-colafemsa-sandbox/1777921413::banner+idea+4.png", "title": "", "hideInMobileView": false}, "navBar": {"color": "#ffffff", "image": "https://static.vscdn.net/images/careers/demo/coca-colafemsa/1744730653::LogoKOF", "background": "#EB0000", "title": "Coca-Cola FEMSA", "opacity": 1, "target": "_self", "link": "https://coca-colafemsa.eightfold.ai/careers"}, "i18n_overrides_master": {"privacy": {"en": {"privacy_header": "Data Privacy Agreement", "privacy_text": "Please confirm you have read and agree to the <a href='https://coca-colafemsa.com/assets/files/global/privacy-notice-eigthfold-other-countries-2025-en-hcf.pdf' target='_blank'>Data Privacy Notice</a>", "privacy_button": "Confirm"}, "pt": {"privacy_header": "Aviso de Privacidade", "privacy_text": "Precisa ser o link da pol\u00edtica do BR <a href='https://coca-colafemsa.com/pt/global/aviso-de-privacidade/aviso-de-privacidade-e-utilizacao-de-cookies.html'target='_blank'>Aviso de Privacidade", "privacy_button": "Confirmar"}, "es": {"privacy_header": "Aviso de Privacidad", "privacy_text": "Confirma que has le\u00eddo y est\u00e1s de acuerdo con nuestro <a href='https://coca-colafemsa.com/assets/files/avisos/aviso-de-privacidad-eigthfold-resto-de-paises-2025.pdf' target='_blank'>Aviso de Privacidad</a>", "privacy_button": "Confirmar"}}}, "privacy": {"text": "Confirma que has le\u00eddo y est\u00e1s de acuerdo con nuestro <a href='https://coca-colafemsa.com/assets/files/avisos/aviso-de-privacidad-eigthfold-resto-de-paises-2025.pdf' target='_blank'>Aviso de Privacidad</a>", "button": "Confirmar", "title": "Aviso de Privacidad"}, "job_insights_display": {"hide": true}, "perks": [{"icon": "", "description": "", "title": "Mental Wellness", "image": "https://static.vscdn.net/images/careers/demo/coca-colafemsa-sandbox/1744241884::Mental+Wellness"}, {"icon": "", "description": "", "title": "Physical Wellness", "image": "https://static.vscdn.net/images/careers/demo/coca-colafemsa-sandbox/1744241840::Physical+Wellness"}, {"icon": "", "description": "", "title": "Work-Life Balance", "image": "https://static.vscdn.net/images/careers/demo/coca-colafemsa-sandbox/1744241332::Work-Life+Balance"}, {"icon": "", "description": "", "title": "Development of Social and Cultural Connections", "image": "https://static.vscdn.net/images/careers/demo/coca-colafemsa-sandbox/1744241948::Social+Connections"}], "custom_style": {"css": ":root{--kof-red:#EB262C;--kof-red-dark:#6c2222;--kof-black:#000000;--kof-white:#ffffff;--kof-grey-hover:#DEDEDE;--kof-grey-light:#eaeaea;--kof-grey-card:#f8f8f8;--kof-teal-dark:#364759;--kof-teal-accent:#025966;--primary-color:var(--kof-black);--primary-color-10:#ebf7ff;--primary-color-20:#bce4ff;--primary-color-30:#8ed0fa;--primary-color-40:#68baef;--primary-color-50:#47a4df;--primary-color-60:#2c8cc9;--primary-color-70:#146da6;--primary-color-80:#054d7b;--primary-color-90:#002a47;--primary-color-100:#00060a;--accent-color:var(--kof-teal-accent);--accent-color-10:#ebfdff;--accent-color-20:#b0f3fe;--accent-color-30:#7be4f4;--accent-color-40:#50cee1;--accent-color-50:#2db3c7;--accent-color-60:#1999ac;--accent-color-70:#0b7b8b;--accent-color-80:var(--kof-teal-accent);--accent-color-90:#00333b;--accent-color-100:#00090a;--disruptive-color:var(--kof-red-dark);--disruptive-color-10:#ffefef;--disruptive-color-20:#ffc6c6;--disruptive-color-30:#ffa3a3;--disruptive-color-40:#f48686;--disruptive-color-50:#e46f6f;--disruptive-color-60:#c45353;--disruptive-color-70:#993838;--disruptive-color-80:var(--kof-red-dark);--disruptive-color-90:#3b1010;--disruptive-color-100:#0a0202;--primary-gradient-start-color:var(--primary-color-60);--primary-gradient-middle-color:var(--primary-color-70);--primary-gradient-end-color:var(--primary-color-80);--accent-gradient-start-color:var(--accent-color-40);--accent-gradient-middle-color:var(--accent-color-60);--accent-gradient-end-color:var(--accent-color-80);--primary-gradient-start-color-10:#ebfdff;--primary-gradient-start-color-20:#b0f3fe;--primary-gradient-start-color-30:#7be4f4;--primary-gradient-start-color-40:#1999ac;--primary-gradient-start-color-50:#0b7b8b;--primary-gradient-start-color-60:#025966;--primary-gradient-middle-color-10:#ebf7ff;--primary-gradient-middle-color-20:#bce4ff;--primary-gradient-middle-color-30:#8ed0fa;--primary-gradient-middle-color-40:#2c8cc9;--primary-gradient-middle-color-50:#146da6;--primary-gradient-middle-color-60:#054d7b;--primary-gradient-end-color-10:#f1f2ff;--primary-gradient-end-color-20:#cacffc;--primary-gradient-end-color-30:#a9b0f5;--primary-gradient-end-color-40:#5962b7;--primary-gradient-end-color-50:#414996;--primary-gradient-end-color-60:#2b3271;--accent-gradient-start-color-10:#f0fefa;--accent-gradient-start-color-20:#b9f4e4;--accent-gradient-start-color-30:#8ce1ca;--accent-gradient-start-color-40:#3d8f79;--accent-gradient-start-color-50:#2b715f;--accent-gradient-start-color-60:#1b5143;--accent-gradient-middle-color-10:#ebfdff;--accent-gradient-middle-color-20:#b0f3fe;--accent-gradient-middle-color-30:#7be4f4;--accent-gradient-middle-color-40:#1999ac;--accent-gradient-middle-color-50:#0b7b8b;--accent-gradient-middle-color-60:#025966;--accent-gradient-end-color-10:#ebf7ff;--accent-gradient-end-color-20:#bce4ff;--accent-gradient-end-color-30:#8ed0fa;--accent-gradient-end-color-40:#2c8cc9;--accent-gradient-end-color-50:#146da6;--accent-gradient-end-color-60:#054d7b;--font-family:\"Source Sans Pro\";--header-font-family:var(--font-family);--page-title-font-family:var(--header-font-family);--content-gutters-desktop-lg:40px;--content-gutters-desktop:24px;--content-gutters-tablet:var(--content-gutters-desktop);--content-gutters-mobile:16px;--navbar-logo-height:50px;--navbar-logo-width:auto;--pcs-personalization-bar-background:#566573;--pcs-personalization-bar-text:var(--kof-white);--search-text-box-border-color:var(--kof-red);--apply-button-text-color:var(--kof-white);--apply-button-background-color:var(--kof-black);--apply-button-active-text-color:var(--kof-white);--apply-button-active-background-color:var(--kof-black);--apply-button-active-border-color:var(--kof-black);--confirmation-button-text-color:var(--kof-white);--confirmation-button-background-color:var(--kof-black);--confirmation-button-hover-text-color:var(--kof-white);--confirmation-button-hover-background-color:var(--kof-black);--confirmation-button-active-text-color:var(--kof-white);--confirmation-button-active-background-color:var(--kof-black);}.navbar{background:linear-gradient(135deg,var(--kof-red) 0%,var(--kof-red-dark) 100%) !important;background-color:var(--kof-red) !important;border-radius:0;color:var(--pcs-navbar-text-color);display:block;opacity:var(--pcs-navbar-opacity);padding:17px 25px;position:fixed;top:0;left:0;right:0;width:100%;z-index:2000;}.navbar img{height:var(--navbar-logo-height);width:var(--navbar-logo-width);}.join-tn-link,.custom-navbar-item{color:var(--kof-black) !important;font-size:18px !important;position:relative;top:10px;}.join-tn-link{background:var(--kof-black) !important;border-color:var(--kof-black) !important;border-radius:50px !important;color:var(--kof-white) !important;display:inline-block;font-size:18px !important;line-height:1 !important;margin-right:10px;margin-top:8px;padding:8px 24px !important;position:relative;text-decoration:none;top:10px;}.join-tn-link:hover{background:var(--kof-grey-hover) !important;border-color:var(--kof-grey-hover) !important;border-radius:50px !important;color:var(--kof-black) !important;gap:5px !important;padding:8px 24px !important;}.candidate-login-link{background:var(--kof-black) !important;border-color:var(--kof-black) !important;border-radius:50px !important;color:var(--kof-white) !important;display:inline-block;font-size:18px !important;line-height:1 !important;margin-top:8px;padding:8px 24px !important;position:relative;text-decoration:none;top:10px;}.candidate-login-link:hover{background:var(--kof-grey-hover) !important;border-color:var(--kof-grey-hover) !important;color:var(--kof-black) !important;}.ef-dropdown.language-dropdown{border-radius:4px;color:var(--kof-white) !important;font-size:18px !important;height:inherit;margin-top:8px;}.jumbotron h1{color:var(--kof-white);font-size:40px !important;font-weight:500;padding:100px 20px 20px 45px !important;text-align:center;}.hero-bg-img,img.hero-bg-img,.fixed-top img.hero-bg-img,.hero-image,img.hero-image{height:auto !important;margin-top:84px !important;object-fit:cover !important;object-position:center center !important;opacity:1 !important;width:100% !important;}.personalization-bar-pre-upload{background:linear-gradient(135deg,var(--kof-red) 0%,var(--kof-red-dark) 50%,#000000 100%) !important;color:var(--pcs-personalization-bar-text);height:60px;outline-offset:-4px;padding:20px 20px 20px 45px !important;}[role=\"list\"]:has(.position-card),.position-cards-container{background:#f5f5f5 !important;border-radius:12px !important;padding:5px !important;}.card.position-card,div.card.position-card.pointer,.card.position-card > div,.card.position-card > div > div,div.card.position-card.pointer *{background:var(--kof-white) !important;background-color:var(--kof-white) !important;}.card.position-card,div.card.position-card.pointer{border:1px solid #b0b0b0 !important;border-radius:12px !important;margin-bottom:8px !important;transition:all 0.15s ease-in-out;}.card.position-card:hover,div.card.position-card.pointer:hover{border-color:#707070 !important;box-shadow:0 2px 6px -2px rgba(0,0,0,0.1);}body .card.position-card.card-selected,body div.card.position-card.pointer.card-selected,.card.position-card.card-selected.card-selected,div.card.position-card.pointer.card-selected[aria-current=\"true\"],[role=\"list\"] .card.position-card.card-selected{border:2px solid var(--kof-red) !important;border-color:var(--kof-red) !important;border-radius:12px !important;box-shadow:0 2px 8px -2px rgba(235,38,44,0.15) !important;}.card.position-card .position-title,.card.position-card h1.position-title,.card.position-card h2.position-title,.card.position-card h3.position-title{color:#EA0000 !important;padding-left:10px !important;font-size:16px !important;font-weight:600 !important;text-align:left !important;}.card.position-card .position-location,.card.position-card p.position-location{padding-left:10px !important;text-align:left !important;color:var(--kof-teal-dark) !important;}.position-full-card{padding-bottom:20px;}.position-full-card .position-details{min-height:1300px;}.position-sub-title,.custom-content-title{font-size:24px !important;font-weight:600 !important;margin-bottom:36px;margin-top:50px;text-align:left;text-transform:capitalize;}h1.position-title:not(.card *):not(.position-card *),.position-full-card .position-title,.col-md-12 > h1.position-title{text-align:left !important;font-weight:600 !important;padding-left:45px !important;color:var(--kof-black) !important;}p.position-location:not(.card *):not(.position-card *),.position-full-card .position-location,.col-md-12 > p.position-location{text-align:left !important;padding-left:45px !important;display:flex !important;align-items:center !important;gap:6px !important;}p.position-location:not(.card *):not(.position-card *)::before,.position-full-card .position-location::before,.col-md-12 > p.position-location::before{content:\"\\f3c5\";font-family:\"Font Awesome 5 Free\",\"FontAwesome\",\"Font Awesome 5 Pro\",sans-serif !important;font-weight:900 !important;color:var(--kof-teal-dark) !important;font-size:14px !important;display:inline-block !important;}.position-id-text,p.position-id-text,.faded.position-id-text{text-align:left !important;padding-left:20px !important;margin-top:8px !important;}.col-md-12.center:has(> .position-id-text),.col-md-12.center:has(> span > .position-id-text),.col-md-12.center:has(.position-id-text){text-align:left !important;padding-left:0 !important;}.col-md-12.center:has(> .position-apply-button),.col-md-12.center:has(> span > .position-apply-button),.col-md-12.center:has(.position-apply-button){text-align:left !important;padding-left:45px !important;}.btn.position-apply-button,button.position-apply-button,[data-test-id=\"apply-button\"]{border-radius:50px !important;padding:8px 28px !important;font-weight:500 !important;}.btn.position-apply-button:hover,button.position-apply-button:hover,[data-test-id=\"apply-button\"]:hover{background:var(--kof-grey-hover) !important;background-color:var(--kof-grey-hover) !important;border-color:var(--kof-grey-hover) !important;color:var(--kof-black) !important;cursor:pointer;}.position-full-card h2,.position-full-card h1:not(.card *){text-align:left !important;font-weight:600;}.match-bar{background:var(--kof-grey-light) !important;margin-bottom:15px;margin-top:0;padding:24px;width:100%;}.perk{min-height:50px;}.perk.perk-image{height:20px;object-fit:contain;object-position:center;width:20px;}.perk .perk-title{justify-content:center;margin-bottom:0;min-height:50px;padding-top:16px;}h3.perk-title{color:var(--kof-teal-dark) !important;}.pagination-module_pagination__CqWXY button.pagination-module_pagination-button__aTecY.pagination-module_active__738u3,.pagination-module_pagination__CqWXY button.pagination-module_pagination-button__aTecY:active{background:var(--kof-grey-card);color:var(--kof-black);outline:1px solid var(--kof-black);}.related-blog h3.blog-title{color:var(--kof-teal-dark);font-weight:600;text-align:center;}.mobile-map-search{height:calc(100vh - 40vh);}.Select-input{border-radius:50px !important;overflow:hidden;}#main-search-box,#location-search-box,input[id=\"main-search-box\"],input[id=\"location-search-box\"]{border-radius:50px !important;padding-left:20px !important;padding-right:20px !important;}#main-search-box:focus,#location-search-box:focus{border-radius:50px !important;outline-offset:2px;}.Select.is-searchable,.Select.has-value,.Select.Select--single,.Select-control{border-radius:50px !important;}.fa-share:before{color:var(--kof-teal-dark);content:\"\\f064\";font-size:25px;}.applyFormSectionCard-1yzIZ .applyFormSectionHeader-2VIcF{border-bottom:1px solid var(--border-color);padding:20px 20px 20px 0 !important;}.h2.applyFormSectionTitle-1hqYn,h2.applyFormSectionTitle-1hqYn{padding-left:0 !important;}.profileReview-3d5Xs{font-family:\"Source Sans Pro\" !important;}[class*='button-primary']{background:var(--kof-black) !important;border-color:var(--kof-black) !important;color:var(--kof-white) !important;}.button-module_button-primary__pu681{--button-counter-default-background-color:var(--kof-black);--button-counter-hover-background-color:var(--kof-black);--button-counter-checked-background-color:var(--accent-background1-color);--button-counter-focus-background-color:var(--kof-black);--button-counter-active-background-color:var(--accent-background1-color);background:var(--kof-black);border-color:var(--kof-black);border-style:var(--button-primary-border-style);border-width:var(--button-primary-border-width);color:var(--kof-white);}.button-module_button__WDVlB span:not(.button-module_inner-nudge__IeggA):not(.button-module_split-divider__jVgIt){position:relative;z-index:1;}.button-module_button__WDVlB span:not(.button-module_column__W9a4i):not(.button-module_counter__RH1JD){align-items:center;display:flex;flex-direction:row;}.button-module_button__WDVlB .button-module_icon__rpfnZ + .button-module_button-text-medium__f9rTJ:not(:empty){margin-left:6px;}a.linkbutton-module_link-button__-XtWC span:not(.linkbutton-module_column__kDLkA):not(.linkbutton-module_counter__YJTDP){align-items:center;display:flex;flex-direction:row;}.stack-module_stack__LqslD{display:flex;width:fit-content;}.btn-secondary,.btn-secondary:focus,.btn-secondary:active,.btn-secondary.active,.btn-secondary:active:focus,.btn-secondary.active:focus,.open .dropdown-toggle.btn-secondary{background:var(--button-secondary-background-color) !important;border-color:var(--kof-black) !important;border-style:var(--button-secondary-border-style) !important;border-width:var(--button-secondary-border-width) !important;color:var(--kof-black) !important;}.btn-secondary:hover,.btn-secondary:active:hover,.btn-secondary.active:hover{background:var(--kof-grey-hover) !important;border-color:var(--kof-grey-hover) !important;border-style:var(--button-secondary-border-style) !important;border-width:var(--button-secondary-border-width) !important;color:var(--kof-black) !important;}.go-button{background:var(--kof-black);border-color:var(--kof-black) !important;border-radius:50px;border-style:var(--button-secondary-border-style);border-width:var(--button-secondary-border-width);color:var(--kof-white);margin-right:10px;padding:7px 10px;}.go-button:hover{background:var(--kof-grey-hover) !important;border-color:var(--kof-grey-hover) !important;border-radius:50px !important;color:var(--kof-black) !important;padding:7px 10px !important;}.job-cart-button{background:var(--button-secondary-background-color);border-color:var(--kof-black);border-radius:50px;border-style:var(--button-secondary-border-style);border-width:var(--button-secondary-border-width);color:var(--kof-black);font-size:14px;margin-right:10px;padding:7px 10px 10px 10px;}.job-cart-button:hover{background:var(--kof-grey-hover) !important;border-color:var(--kof-grey-hover) !important;border-radius:50px !important;color:var(--kof-black) !important;padding:7px 10px 10px 10px !important;}.add-to-job-cart-button{background:var(--kof-black) !important;border-color:var(--button-secondary-border-color) !important;border-style:var(--button-secondary-border-style) !important;border-width:var(--button-secondary-border-width) !important;color:var(--kof-white) !important;}.btn.position-apply-button.add-to-job-cart-button{background:var(--button-secondary-background-color);border-color:var(--kof-black);border-radius:50px;border-style:var(--button-secondary-border-style);border-width:var(--button-secondary-border-width);color:var(--kof-black);font-size:14px;margin-right:10px;padding:7px 10px;}.btn.position-apply-button.add-to-job-cart-button:hover{background:var(--kof-grey-hover) !important;border-color:var(--kof-grey-hover) !important;border-radius:50px !important;color:var(--kof-black) !important;padding:7px 10px !important;}.btn.btn-secondary.btn-pcs-map-toggle{background:var(--button-secondary-background-color);border-color:var(--kof-black);border-radius:50px;border-style:var(--button-secondary-border-style);border-width:var(--button-secondary-border-width);color:var(--kof-black);font-size:14px;margin-right:10px;padding:7px 10px;}.btn.btn-secondary.btn-pcs-map-toggle:hover{background:var(--kof-grey-hover) !important;border-color:var(--kof-grey-hover) !important;border-radius:50px !important;color:var(--kof-black) !important;padding:7px 10px !important;}#pcs-body-container.redesigned-nux .collapse .upload-resume-component .browse-button,.mobile-map-search.redesigned-nux .collapse .upload-resume-component .browse-button,.match-bar button.upload-resume-button{background:var(--kof-black) !important;border-color:var(--kof-black) !important;border-radius:50px !important;color:var(--kof-white) !important;}#pcs-body-container.redesigned-nux .collapse .upload-resume-component .browse-button:hover,.mobile-map-search.redesigned-nux .collapse .upload-resume-component .browse-button:hover,.match-bar button.upload-resume-button:hover{background:var(--kof-grey-hover) !important;border-color:var(--kof-grey-hover) !important;border-radius:50px !important;color:var(--kof-black) !important;}.stepper-module_stepper__7AWBT .stepper-module_steps-container__No7Jn .stepper-module_steps__-ywQD .stepper-module_step__c8jp9 .stepper-module_content__G2IgY .stepper-module_content-inner__WX97h{color:var(--kof-black);font-size:16px;font-weight:600;line-height:24px;margin:8px 0;width:max-content;}a{color:var(--kof-black);cursor:pointer;text-decoration:none;}h3{font-size:16px !important;}.carousel-dots-counter{display:none !important;}@media (max-width:576px){.navbar{padding:8px 12px !important;display:flex !important;align-items:center !important;justify-content:space-between !important;flex-wrap:nowrap !important;gap:6px !important;}.navbar img{height:32px !important;}.join-tn-link,.candidate-login-link,.custom-navbar-item{font-size:11px !important;padding:4px 10px !important;margin-top:0 !important;margin-right:0 !important;top:0 !important;line-height:1.2 !important;white-space:nowrap !important;}.ef-dropdown.language-dropdown{font-size:11px !important;margin-top:0 !important;}.ef-dropdown.language-dropdown .Select-value-label,.ef-dropdown.language-dropdown .Select-placeholder{font-size:11px !important;max-width:36px !important;overflow:hidden !important;text-overflow:ellipsis !important;white-space:nowrap !important;}.jumbotron h1{font-size:calc(1em + 12px) !important;padding:60px 16px 16px 16px !important;}.hero-bg-img,img.hero-bg-img,.hero-image{height:220px !important;margin-top:48px !important;object-fit:cover !important;object-position:center center !important;}.personalization-bar-pre-upload{height:auto;padding:12px 16px !important;}.position-sub-title,.custom-content-title{font-size:18px !important;margin-bottom:20px;margin-top:24px;}.match-bar{padding:16px;}.position-full-card .position-details{min-height:auto;}.go-button,.job-cart-button,.btn.btn-secondary.btn-pcs-map-toggle,.btn.position-apply-button.add-to-job-cart-button{font-size:13px;margin-right:6px;padding:6px 8px;}}@media (max-width:768px){.navbar{padding:14px 20px;}.jumbotron h1{font-size:calc(1em + 16px) !important;padding:80px 20px 20px 20px !important;}.hero-bg-img,img.hero-bg-img,.hero-image{height:320px !important;margin-top:72px !important;object-fit:cover !important;object-position:center center !important;}.position-sub-title,.custom-content-title{font-size:20px !important;margin-bottom:28px;margin-top:36px;}.position-full-card .position-details{min-height:800px;}}@media (max-width:992px){.jumbotron h1{font-size:calc(1em + 20px) !important;}.position-full-card .position-details{min-height:1000px;}}@media (min-width:1200px){.jumbotron h1{font-size:44px !important;}.navbar{padding:20px 40px;}}"}, "max_applications_refer": 100, "applySuccessMessage": "Gracias por postularte, completa tu perfil para acceder a m\u00e1s oportunidades haciendo click en continuar", "postApplyText": "Gracias por postularte, completa tu perfil para acceder a m\u00e1s oportunidades haciendo click en continuar", "max_applications_apply": 20, "optionalResumeCondition": "{{ true if position.ats_data.custom_info.aux_condicion_resumeoptional else false }}", "recommended_star_threshold": 4, "hideFilters": false, "advancedSearchOptions": [{"key": "skills", "name": "Your Relevant Skills", "visible": true}, {"key": "departments", "name": "Department", "visible": true}, {"key": "seniority", "name": "Seniority", "visible": true}, {"key": "work_location_option", "name": "Workplace Type", "visible": true}, {"key": "job_function", "name": "Job Function", "visible": false}, {"key": "hiring_band", "name": "Hiring Band", "visible": true}], "applyButton": {"background": "#EB262C", "color": "#ffffff"}, "applyButtonText": "Aplicar", "talentNetworkHeroBanner": {"opacity": 1, "image": "https://static.vscdn.net/images/careers/demo/coca-colafemsa/1758228857::JTN+Hero+Banner+Test+1.png"}, "companyName": "Coca-Cola FEMSA", "links": {"videos": ["https://www.youtube.com/watch?v=AAdqGpvwr2M&list=TLGGZwRt1s033uwwNDA5MjAyNQ"], "blogs": [{"url": "https://coca-colafemsa.com/", "image": "https://static.vscdn.net/images/careers/demo/coca-colafemsa-sandbox/1759889700::KOF+operativos.jpg", "title": "Visita nuestra p\u00e1gina oficial"}, {"url": "https://coca-colafemsa.com/trabaja-con-nosotros/tu-carrera-en-coca-cola-femsa.html", "image": "https://static.vscdn.net/images/careers/demo/coca-colafemsa-sandbox/1759889710::Destapa+tu+potencial+web.jpg", "title": "Destapa tu potencial"}, {"url": "https://coca-colafemsa.com/trabaja-con-nosotros/por-que-trabajar-en-coca-cola-femsa.html", "image": "https://static.vscdn.net/images/careers/demo/coca-colafemsa-sandbox/1759893314::pdv-cultura-enfocada-gente.jpg", "title": "\u00bfPor qu\u00e9 trabajar con nosotros?"}]}, "recaptcha_enabled": 1, "resumeOptional": 0, "showLoggedOutNotificationsPrivacyPolicy": true, "hideEightfoldBranding": false, "customJobDescEnhancedTableGate": false}, "pid": "1374433911292", "positions": [{"id": 1374433911292, "name": "COORDENADOR(A) CUSTOMER SERVICE CRM", "posting_name": "COORDENADOR(A) CUSTOMER SERVICE CRM", "location": "S\u00e3o Paulo,Brazil", "locations": ["S\u00e3o Paulo,Brazil"], "hot": 0, "department": null, "business_unit": "Coca Cola FEMSA", "t_update": 1788545296, "t_create": 1788544759, "ats_job_id": "137688", "display_job_id": "137688", "type": "ATS", "id_locale": "137688-es", "job_description": "Somos a Coca-Cola FEMSA (KOF), a maior engarrafadora e comerciante do mundo em volume do sistema Coca-Cola. Diariamente atendemos mais de 381 milh\u00f5es de pessoas na Am\u00e9rica Latina. Nossos mais de 80 mil funcion\u00e1rios nos permitem representar mais de 169 marcas l\u00edderes nos diferentes territ\u00f3rios em que estamos presentes. Na Coca-Cola FEMSA, todos os dias \u00e9 uma oportunidade para aprender e crescer. Gostaria de fazer parte da nossa equipe? Local de trabalho: Jurubatuba, S\u00e3o Paulo Responsabilidades da Posi\u00e7\u00e3o: Respons\u00e1vel por garantir atendimento, planejamento, suporte e dimensionamento da opera\u00e7\u00e3o de acordo com a necessidade e volumetria de chamadas e escalas de opera\u00e7\u00e3o, garantindo a melhor assertividade e n\u00edvel de servi\u00e7o do atendimento ao cliente e consumidor. Ter experiencia em an\u00e1lise financeira com conhecimento de m\u00e9tricas de atendimento e acompanhamento de desempenho. Gest\u00e3o de equipe de planejamento e suporte; Gest\u00e3o de planejamento, controle e dimensionamento da opera\u00e7\u00e3o de atendimento com base estat\u00edsticas e metodologia de call center (Erlang X), assegurando o atendimento e SLAs; Gest\u00e3o de indicadores e SLAs de atendimento previstos em contrato e legisla\u00e7\u00e3o, assegurando que as metas alinhadas sejam executadas; Gest\u00e3o de rotina, produtividade, n\u00edvel de servi\u00e7o e escalas de atendimento, assegurando que as entregas ocorram conforme necessidade e demanda; Gest\u00e3o de acessos de usu\u00e1rios terceiros, assegurando que os acessos ativos sejam somente das pessoas necess\u00e1rias para tratativa da demanda; Gest\u00e3o e controle de or\u00e7amento e faturamento, assegurando que o valores or\u00e7ados e cobrados estejam corretos; Gest\u00e3o de relat\u00f3rios e indicadores operacionais e remunera\u00e7\u00e3o vari\u00e1vel, assegurando que as informa\u00e7\u00f5es estejam corretas e aplicadas de forma justa; Gest\u00e3o de projetos e melhoria de processos de inova\u00e7\u00e3o com foco no cliente e excel\u00eancia operativa, se comprometendo sempre em buscar a melhor jornada para nossos clientes analisando todas as frentes (vis\u00e3o 360); Gest\u00e3o e desenvolvimento de planos de a\u00e7\u00f5es para assertividade de planejamento, melhoria de escalas e redu\u00e7\u00e3o de custos operacionais, sempre com foco no desenvolvimento cont\u00ednuo; Gest\u00e3o e controle dos contratos de fornecedores e parceiros, assegurando que as entregas alinhadas estejam acontecendo. Requisitos do Perfil: Forma\u00e7\u00e3o: Ensino Superior Completo (Desej\u00e1vel em ADM de Empresas, Ci\u00eancias cont\u00e1beis, Sistemas de Informa\u00e7\u00e3o, Engenharia ou Marketing). Experi\u00eancia desej\u00e1vel: Ter atuado em atendimento ao cliente/consumidor. Experi\u00eancia em call center. Conhecimentos t\u00e9cnicos: Excel n\u00edvel avan\u00e7ado, SAP n\u00edvel b\u00e1sico, Power Bi n\u00edvel b\u00e1sico. Desej\u00e1vel n\u00edvel b\u00e1sico em: Programa\u00e7\u00e3o, Avaya, Ferramentas de CRM, powerautomate, powerquery, VBA. Idiomas: Ingl\u00eas e/ou espanhol (desej\u00e1vel n\u00edvel b\u00e1sico). O que iremos te oferecer: PPR Plano de sa\u00fade Plano Odontol\u00f3gico Seguro de Vida em Grupo Vale Alimenta\u00e7\u00e3o Restaurante interno Compra de produtos de acordo a tabela de pre\u00e7os vigente Farm\u00e1cia: cr\u00e9dito com repasse em folha Cooperativa de Cr\u00e9dito Kit Escolar; entregue no in\u00edcio do ano escolar para dependentes Kit Aniversariante Kit Natal Vale Brinquedo: entregue em outubro para dependentes. Plataforma Sa\u00fade Mental (Orienteme) Totalpass - Cooperfemsa (Opcional) Academia no Escrit\u00f3rio (Muscula\u00e7\u00e3o, Pilates, Yoga e Mindfulness, Spinning e Beach Tennis) 2 days-off por ano Short-day de Anivers\u00e1rio Se voc\u00ea cumpre com os requisitos e seu objetivo \u00e9 aprender, crescer e desenvolver uma carreira exitosa, te convidamos a enviar sua candidatura. Em Coca-Cola FEMSA acreditamos que o Talento \u00e9 a chave para o \u00eaxito. Em KOF, estamos comprometidos em oferecer as mesmas oportunidades de desenvolvimento para todos os candidatos sem origem, ra\u00e7a, estado civil, idade, opini\u00e3o pol\u00edtica, g\u00eanero, credo, associa\u00e7\u00e3o a uma cultura ou filia\u00e7\u00e3o a um sindicato, classe social ou econ\u00f4mica, situa\u00e7\u00e3o familiar. Gravidez, l\u00edngua, orienta\u00e7\u00e3o sexual, identidade de g\u00eanero, defici\u00eancia, doen\u00e7a, nacionalidade ou status migrat\u00f3rio e/ou qualquer outro motivo. Valorizamos a diversidade j\u00e1 que nos faz mais fortes. Em FEMSA, Coca-Cola FEMSA, OXXO, FEMSA Empacotamento e FEMSA Log\u00edstica, TODOS os processos de recrutamento e sele\u00e7\u00e3o de pessoal s\u00e3o GRATUITOS para todos os candidatos.", "stars": 0.0, "medallionProgram": null, "location_flexibility": null, "work_location_option": "onsite", "canonicalPositionUrl": "https://coca-colafemsa.eightfold.ai/careers/job/1374433911292", "isPrivate": false}], "isFallback": false, "debug": {}, "count": 1, "personal_message": "Pensamos que estar\u00eda interesado en este puesto.", "scheduling": {"minTime": 9, "limit": 10, "maxTime": 17, "increments": 60, "minTimeslots": 3}, "userTitles": [], "enableTargetedResume": false, "query": {"query": "", "location": "", "department": [], "skill": [], "seniority": [], "pid": "1374433911292"}, "singleview": true, "see_all_jobs": true, "recommended_star_threshold": 4.0, "chatbot": false, "iframeImplementation": null, "pcsApplyFormV2Enabled": true, "allowedFileTypes": {"resume": {"acceptedFileTypes": [".docx", ".doc", ".txt", ".pdf"]}}, "pcsTextConfiguration": {}, "hideDepartment": null, "pcsOctupleMigration0Enabled": true, "pcsOctupleMigration1Enabled": false, "replaceUrlOnGoBack": true, "isEuAiActLabellingEnabled": false, "pcsRedesignedNuxEnabled": true, "readmoreInstructionEnabled": false, "userActivityTimeout": 86400000, "userActivityTimeoutEnabled": 1, "isLoggedInPcsEnabled": true, "sortByConfig": null, "searchBoxConfig": {}, "excludePrivatePositions": true, "eeocFilterKeywords": ["veteran", "disability", "gender", "race", "citizen", "visa", "ethnicity"], "disableScrollLoadPositionSidebar": false, "locationFlexibilityFrontendEnabled": false, "workLocationOptionFrontendEnabled": true, "remoteFlexibleJobsFilterEnabled": false, "loggedOutNotificationsEnabled": true, "candidateLogin": {"postLoginLink": {"enabled": true, "message": "Candidate Login", "url": "/careerhub/me?action=edit&trackApplicationStatus=false&profile_type=candidate&domain=coca-colafemsa.com&customredirect=1&utm_source=Eightfold"}, "trackApplicationLink": {"enabled": true, "message": "Track Application Status", "url": "/careerhub/my/jobs/applications?trackApplicationStatus=true&profile_type=candidate&domain=coca-colafemsa.com&customredirect=1&utm_source=Eightfold"}}, "prepopulateApplyFormEnabled": true, "prepopulateSettings": {"inferEEOQuestions": true, "showPrepopulateCheckbox": true, "defaultPrepopulateCheckboxValue": true, "showClearForm": true, "prepopulateCheckboxText": "Save my answers for future applications"}, "candidateBuildProfile": {}, "themeBuilderUser": null, "mandatoryFields": ["firstname", "lastname", "email", "phone"], "blindfoldWidgetPcsGate": false, "pcsApplyFormLocationGate": false, "t3sEnabled": false, "uploadApplicationAnswers": false, "candidateAuthV2Enabled": true, "loggedOutSavedSearchEnabled": false, "locationRadiusTypeToggleEnabled": true, "incompleteApplicationsEnabled": false, "incompleteApplicationConfig": {}, "fallbackPcsJdGate": true, "enableResumeCoach": true, "isPcsEnabled": true, "phoneWithCountryCodeEnabled": true, "notificationSuggestVerificationToken": null, "chatbotxConfig": {"enabled": false, "featureAccessFlags": {"resumeCoachCardFlags": {"showApplyWithResume": true, "showEditResume": true}, "positionCardFlags": {"showAddToJobCart": false}, "showAiPoweredText": true}}, "pcsOptionalResumeWithJobcartGate": false, "loggedInCandidate": {}, "hamburgerMenuEnabled": false, "pcsAccessibilityHomeEnabled": true, "pcsAccessibilityApplyFormEnabled": true, "showLanguageDropdown": true, "languages": [{"value": "es", "title": "Espa\u00f1ol"}, {"value": "pt", "title": "Portugu\u00eas"}, {"value": "en", "title": "English"}], "displayLanguage": "es", "installed_app_data": [], "singlePageCareersNavbarGate": false, "customJobDescTranslationSkipList": [], "all_applicable_locations": [{"location": "S\u00e3o Paulo,Brazil", "city": "S\u00e3o Paulo", "state": "SP,BR", "country": "BR"}]}